The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is used to store the user consent for the cookies in the category "Other. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Remote Desktop Manager is compatible with several relevant tools and technologies, including: Apple Remote Desktop, Citrix, Dameware, FTP, Hyper-V, LogMeIn. The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Launch Citrix Workspace app from the icon on your. To report issues, tap the menu icon and create an account first.Necessary cookies are absolutely essential for the website to function properly. When opening the connection within the Citrix Workspace application on the Device, select BofA. The new Citrix Workspace app (formerly known as Citrix Receiver) provides a great user experience - a secure, contextual, and unified workspace - on any. Remote Working Installing Citrix Workspace on iPad Process guide Remote Working Installing Citrix Workspace on iPad of 6 After successful authentication, the following screen will appear showing the desktops that you have access to. This launches the Citrix support forum where you can review reported issues ORĤ. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.ģ. In the App Store, go to Citrix WorkspaceĢ. Send the email to your company's IT support team.ġ. Tap 'Request Help from Support' This generates an email with log file.ģ. Sometimes, you may not even realize that you have a connection issue until you try and use the service. When you have a slow, or unreliable Internet connection, Citrix Workspace isn’t able to work properly. Open Citrix Workspace app and tap 'Settings' and then 'Support'.Ģ. The most common cause why Citrix Workspace (formerly Citrix Receiver) keeps disconnecting is actually the Internet connection you’re using.
HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:ġ. For Deleting/Editing Account already added navigate to Settings and tap on the Store. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.Ħ.
Steps and Tips on how to use this setup: If your hospital makes you use two factor authentication, do not use safari.
You need to use Citrix Workspace, the app with the blue icon. Select the applications you want to use.ĥ. Citrix app: Citrix has several iPad apps, you need to make sure you get the right one. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.Ĥ. All iPad models (including iPad Pro) with the exception of iPad 1 and iPad 2 which are not supported.
Open Citrix Workspace app and tap on Get Started.Ģ. iPhone 5, 5c, 5s, 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, 11, 12, 12 Pro, 13 Pro and mini 13. If Citrix Receiver is being used, it is advised to remove Receiver and use the Citrix Workspace app. Just ask your IT department how to get started.ġ. Setting up Citrix Workspace on an Apple iOS Device (iPhone/iPad) (The screen shots here are from a iPhone X, how things are displayed on your device may vary.) NOTE: This guide is for the Citrix Workspace app. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office.